Privacy Policy
Your trust matters. This policy explains how we handle the information and design files you share with 8848 Labs.
Last updated: July 2026
8848 Labs (“we,” “us,” or “our”) is a design and manufacturing studio operated as a venture of PATHAK & SON'S, based in Kathmandu, Bagmati Province, Nepal. We respect your privacy and are committed to protecting the personal information and design files you share with us. This Privacy Policy describes what we collect, how we use it, and the choices you have when you visit our website, request a quote, or contact us.
By using our website or submitting a request, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
Information We Collect
We only collect information that helps us respond to you and complete your project. This may include:
- Your name, submitted through our contact and quote forms.
- Your email address, used to reply to your messages and send quotes.
- Your phone number, used to coordinate your project, delivery, or pickup.
- Project details such as the service requested, preferred material, quantity, and any description or special request.
- Design files (such as STL, OBJ or STEP) you upload or send for quoting and production.
- Basic technical information, such as browser type and general usage patterns, collected through cookies and analytics.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries and prepare accurate, itemized quotes.
- Design, print, quality-check and deliver your order.
- Communicate about timelines, revisions, and payment.
- Improve our website, services and customer experience.
Your Design Files & Intellectual Property
Any design files you share remain your property. We use them solely to quote and produce your order and do not sell, share, or reproduce them for any other customer or purpose. On request, we will delete your files from active storage once your project is complete.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers — such as delivery partners or email and payment processors — strictly to fulfil your order, or where required by law.
Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information and files at any time by contacting us at hello@8848labs.com.
Contact Us
If you have questions about this Privacy Policy, please reach us at hello@8848labs.com or +977 9824549629.